Welcome to FSMegamall.com. FSMegamall.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at FSMegamall.com, you accept these conditions. Please read them carefully. In addition, when you visit or purchase from any business affiliated with FSMegamall.com, whether or not included in the FSMegamall.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy

Please review our Privacy Notice, which also governs your visit to FSMegamall.com, to understand our practices.

Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright WOFS.com Sdn. Bhd. and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with FSMegamall.com or using this Web site as a shopping resource. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of WOFS.com is strictly prohibited.

Copyright Complaints

FSMegamall.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please mail us at sales [at] fsmegamall.com.

Return Policy

All goods sold are non-returnable. Please inspect your order immediately upon arrival. Sign on the delivery slip to accept your purchase, only after you are completely satisfied with it.

Order Acceptance and Pricing

Please note that there are cases when an order cannot be processed for various reasons. FSMegamall.com reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate information on our online store to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged.

Replacement of Goods

If you are not satisfied with your Feng Shui purchase, promptly request for a replacement. To do this, please email our Customer Service Department at sales [at] fsmegamall.com. Please return the merchandise in its original condition upon delivery and contact us within 72 hours to request for a replacement.

Customs, Duties & Taxes

When ordering from FSMegamall.com, you are responsible to ensure that the products ordered can be lawfully imported to the destination country as customs policies vary widely from country to country.

Import tax, custom duties and fees may be charged by your local customs office for your purchase and we encourage you speak with your local customs office to find out what the charges are (if any) and its policies. Any duties, taxes and fees incurred shall be paid by you.

Additional Requirement for customers from Bulgaria, Czech Republic, Italy, and Romania

Due to new customs and tax rules in EU, an EORI (Economic Operator Registration Identification) number is required in order for us ship the order to you. Kindly submit your EORI number at check out under "Order Comments" section.

Cancellation Policy

A cancellation fee of 50% will be imposed. There will be no refunds on shipping charges. Orders can only be cancelled if they have not yet been shipped out. Kindly email us directly at sales [at] fsmegamall.com to cancel your order.

Missing Orders

We do not accept claims for missing orders, 15 days after you placed your order. If you have not received your order within this period, please contact us immediately to check on the status of your order. Standard Shipments arrive in about 7-10 working days. We do not Guarantee any shipments made to P O Box addresses. If you believe that delivery is severely overdue, please send our Customer Service Department an email at sales [at] fsmegamall.com and we will take appropriate action. (Please include the Order Number).

Damaged Goods

Most of our deliveries are via Sure Reach. Damage is unlikely; but in any case, please check your order upon delivery and accept your purchase ONLY if the goods arrive in good condition. If the goods are damaged, do NOT accept delivery of the purchase and contact us immediately at sales [at] fsmegamall.com. A representative will resolve any problems regarding defective, damaged or incomplete shipments.