Shipping

We deliver to almost any address in the world and your order will be shipped from Malaysia. We have appointed several freight forwarders to ship our products depending on the countries.

• Malaysia - M Xpress (http://www.mxpress2u.com)
• Australia, Brunei, Indonesia, New Zealand, Sri Lanka & Vietnam - DHL (http://www.dhl.com)
• All countries not listed above - United Parcel Service - UPS (http://www.ups.com)

An email with tracking number will be sent to you once we have dispatched your order to you. It is the responsibility of the customer to track the package and ensure our courier companies deliver to the shipping address provided.

Delivery Time

April - November
Please allow 1 business day for processing your order and 3 - 7 business days for delivery.

December - March
Please allow 3 - 4 business days for processing your order and 3 - 7 business days for delivery.

Shipping and Handling Cost

Please add the items you want to order into your cart and proceed to Check-out. The shipping and handling cost will be calculated and displayed in the Check-out page under "Shipping Method" section.

Customs/Import Duties and Local Delivery

On International orders, customs and import duties are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

The arrival times shown for International shipping indicate the amount of time it will take for your order to reach your recipient's local post office. The time it takes to get your order from the local post office to your recipient's address can vary widely from country to country. Delivery may be delayed by customs/import duties and local postal requirements.

Additional Requirement for customers from Bulgaria, Czech Republic, Italy, and Romania

Due to new customs and tax rules in EU, an EORI (Economic Operator Registration Identification) number is required in order for us ship the order to you. Kindly submit your EORI number at check out under "Order Comments" section.